Frequently Asked Questions
Everything you need to know about FRÉ products, shipping, and our commitment to your skin.
What makes FRÉ unique for active skin?
FRÉ is the first skincare brand specifically formulated for skin that sweats. Our patented Argania Active Complex© combines argan oil, leaf extract, and stem cells to combat breakouts, dehydration, and environmental damage caused by intense exercise.
Are your products vegan and cruelty-free?
Yes, all FRÉ products are 100% vegan and cruelty-free. We are committed to ethical beauty practices and never test our formulas on animals.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and local customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of receipt for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are FRÉ products safe for sensitive skin?
Absolutely. Our formulas are dermatologist-tested, hypoallergenic, and non-comedogenic, making them safe and effective for all skin types, including highly sensitive skin.