Returns & Exchanges Policy

At FRÉ, we want you to be completely satisfied with your high-performance skincare. If you are not happy with your purchase, we offer a hassle-free 30-day return window for all products in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack Your Items

  Securely pack the products in their original packaging and attach the printed shipping label to the outside of the box.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.